Accessible: Nottingham venue awarded quality mark
12 May 2023
Reporter: Steve Orme
Nottingham’s Theatre Royal and Royal Concert Hall has been recognised for its commitment to making the venue accessible for everyone.
Nottinghamshire Carers Association has awarded the theatre a carer friendly organisation quality mark.
The Theatre Royal and Royal Concert Hall has regular sign language interpreted, captioned, audio described and relaxed performances, a guide dog-sitting service, large print materials, accessible toilet facilities and accessible backstage tours.
The venue also offers a range of services designed specifically to support carers who accompany people with a range of additional needs. These include a free ticket for a carer or personal assistant for those people who would not be able to attend without help and a free access requirement register scheme to give carers the ability to record any specific seating requirements or individual access needs ahead of their visit.
Emily Malen, the venue’s front-of-house manager, said, “we’re thrilled to have our work recognised by the Nottinghamshire Carers Association and will display our carer friendly award with pride.
“We know the vital role that carers play. Without their dedication and attention to detail, a lot of people simply wouldn’t be able to leave their homes let alone enjoy a visit to the theatre.”